How Margin works for auto shops.
For the calls that come in while every tech is under a car and the counter is busy.
Where jobs slip away today.
- Everyone is in the bays. The phone on the counter rings until it stops.
- A caller wants a price on brakes. Nobody is free to talk, so they call the next shop.
- A customer drives away happy. Nobody asks for the review.
What we set up for you.
Google profile and ranking
So people nearby find you when they search for a mechanic.
Mia answers every call
Day, night and weekends. Or only the calls the counter can't get to.
Missed calls texted back
A caller who hangs up gets a text from your shop, offering to help.
Booking onto your calendar
The car is booked in on your calendar while they're on the line.
Follow-up until they book
Whoever asked for a price and didn't book is followed up until yes or no.
Review requests
After the job, Mia asks your customer for a review.
Your portal
Every call, text and booking in one place, open any time.
This is where we'd start with most auto shops. What you actually need is decided on your audit, and you only pay for the pieces you use. Ads aren't on this list. If you want more customers as well, that's decided on your audit too.
Calls can go live within days of your kickoff call. Texting starts once the phone carriers approve your number, usually a few days to a couple of weeks.
What you'd be able to see.
Every call, text and booking, in one place you can open any time. Yours would show:
- Calls answered while the shop was busy
- Appointments booked this month
- Reviews asked for, and reviews left
- Who needs a call back, and what they asked
Rather hear it?
Mia is the AI who'd be answering your phone. Ask her anything about us.
Call Mia and ask how she'd answer the phone for an auto shop.
Call Mia nowCall (689) 345-9108Questions auto shops ask.
Can she give a quote over the phone?
What she says about price is gone through on your audit, before anything is built: what you want callers told, and what needs someone to look at the car first. Anything she shouldn't answer goes to your team as a short list of people to call back, with the whole conversation attached.
Can she tell a customer whether their car is ready?
She doesn't guess. If she can't answer, she takes the details and passes them to your team as a short list of people to call back, with the whole conversation attached. Whether she can see where a job stands depends on your shop software, which we look at on your audit.
Does it work with our shop software?
On your audit we look at the calendar and software you use and tell you plainly what connects and what doesn't.
My guys are in the bays all day. Does she just take every call?
That is up to you. Mia can answer every call, or only the ones your team misses. She books the car in on your calendar, and anything she shouldn't handle goes to your team as a short list of people to call back, with the whole conversation attached.
Do I have to change my phone number?
No. You keep your main number: Mia gets her own line and your number forwards to it, always or only when nobody picks up.
Will my customers know they're talking to an AI?
Mia never pretends to be a person. If someone asks, she says she's your AI assistant. You decide whether she says so in her greeting, and whether she answers every call or only the ones your team misses.
Apply for your free AI audit.
- We break down your whole business
- We find what's missing
- We show you what we'd add