Margin Media

How Margin works for chiropractors and physical therapists.

For the new patient who calls in pain while your front desk is taking a payment.

Where new patients slip away today.

  • Someone's back goes out on a Sunday. They call, get voicemail, and try the next office.
  • The front desk is checking a patient in and taking a payment. The phone rings out.
  • A new patient books an exam, forgets, and is never rebooked.

What we set up for you.

  • Mia answers every call

    Day, night and weekends. Or only the calls your front desk misses.

  • Missed calls texted back

    A caller who hangs up gets a text from your office, offering to help.

  • Booking onto your calendar

    The new-patient exam goes on your calendar while they're on the line.

  • Reminders and rebooking

    A reminder before the visit, and a new time if they miss it.

  • Follow-up until they book

    Whoever called and didn't book is followed up until they book or say no.

  • Review requests

    After the visit, Mia asks your patient for a review.

  • Your portal

    Every call, text and booked exam in one place, open any time.

This is where we'd start with most chiropractors and physical therapists. What you actually need is decided on your audit, and you only pay for the pieces you use. Ads aren't on this list. If you want more patients as well, that's decided on your audit too.

Calls can go live within days of your kickoff call. Texting starts once the phone carriers approve your number, usually a few days to a couple of weeks.

What you'd be able to see.

Every call, text and booking, in one place you can open any time. Yours would show:

  • New-patient exams booked this month
  • Who showed up, and who was rebooked
  • Calls answered while your front desk was busy
  • Reviews asked for, and reviews left
Mia's daily report in the Margin portal: who reached out, calls answered, people texted, appointments booked. Sample office with made-up people.
Mia's daily report, the first thing an owner sees each morning. Sample office; the people are made up.
See it with a sample business

Rather hear it?

Mia is the AI who'd be answering your phone. Ask her anything about us.

Call Mia and ask how she'd answer the phone for an office like yours.

Call Mia now

Questions chiropractors and physical therapists ask.

Is it HIPAA compliant?

That is gone through for your office on the audit, before anything is built. You'll be told plainly what Mia would and wouldn't handle and how patient information would be treated, so you can check it against what your office requires. If it doesn't fit, we'll say so on the call.

Can she check a patient's insurance?

Insurance is gone through on your audit, before anything is built: what callers ask your front desk most, and what you want them told. You'll be told plainly what she would answer. Anything else goes to your team as a short list of people to call back, with the whole conversation attached.

Accident patients call several offices the same day. Does she get to them in time?

She answers when they call, day or night, and books the exam onto your calendar while they're still on the line. Anyone who doesn't book is followed up until they book or say no.

Does it work with our practice software?

On your audit we look at the calendar and software you use and tell you plainly what connects and what doesn't.

Will my front desk feel replaced?

Keep your front desk. Mia can pick up only the calls your team misses: at lunch, after hours and when the lines are busy. Your audit shows what's worth adding and what isn't.

Will my patients know they're talking to an AI?

Mia never pretends to be a person. If someone asks, she says she's your AI assistant. You decide whether she says so in her greeting, and whether she answers every call or only the ones your team misses.

Apply for your free AI audit.

  • We break down your whole business
  • We find what's missing
  • We show you what we'd add

A 30-minute video call on Google Meet.

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