Margin Media

How Margin works for cosmetic and elective medical practices.

For the patient who thinks about a procedure for months before booking a consultation.

Where consultations slip away today.

  • Someone enquires about a procedure and hears nothing back. They book a consultation somewhere else.
  • A patient asks about price, says they need to think, and nobody gets back in touch.
  • The consultation is on the calendar. They get nervous, don't come, and aren't rebooked.

What we set up for you.

  • Ads on Facebook and Instagram

    Run for you, in an ad account you own, for the procedures you want.

  • Mia answers every call

    Day, night and weekends. Or only the calls your team misses.

  • Missed calls texted back

    A caller who hangs up gets a text from your practice, offering to help.

  • Booking onto your calendar

    The consultation goes on your calendar while they're on the line.

  • Reminders and rebooking

    A reminder before the consultation, and a new time if they miss it.

  • Follow-up until they book

    The patient still deciding is followed up until they book or say no.

  • Review requests

    After the visit, Mia asks your patient for a review.

  • Your portal

    Every call, text and booked consultation in one place, open any time.

  • Monthly report and strategy call

    What the ads brought in, what got booked, and what we change next.

This is where we'd start with most cosmetic and elective medical practices. What you actually need is decided on your audit, and you only pay for the pieces you use.

Calls can go live within days of your kickoff call. Texting starts once the phone carriers approve your number, usually a few days to a couple of weeks. Ads go live within 30 days.

What you'd be able to see.

Every call, text and booking, in one place you can open any time. Yours would show:

  • Consultations booked, and how many showed
  • Who booked after follow-up, and how long it took
  • What each booked consultation cost in ads
  • Every call and text, with the whole conversation
Mia's daily report in the Margin portal: who reached out, calls answered, people texted, appointments booked. Sample office with made-up people.
Mia's daily report, the first thing an owner sees each morning. Sample office; the people are made up.
See it with a sample business

Rather hear it?

Mia is the AI who'd be answering your phone. Ask her anything about us.

Call Mia and ask how she'd answer the phone for a practice like yours.

Call Mia now

Questions cosmetic and elective medical practices ask.

Is it HIPAA compliant?

That is gone through for your practice on the audit, before anything is built. You'll be told plainly what Mia would and wouldn't handle and how patient information would be treated, so you can check it against what your practice requires. If it doesn't fit, we'll say so on the call.

Can she talk about price and financing before a consultation?

That is gone through on your audit, before anything is built: what you want callers told about price and financing, and what should wait for the consultation. Anything she shouldn't answer goes to your team as a short list of people to call back, with the whole conversation attached.

People think about this for months. How do you follow up without being pushy?

Mia follows up with everyone who enquired and didn't book, until they book or say no, and you can read every conversation in your portal. On your audit we go through how long your patients take to decide and what the follow-up should say.

Does it work with our practice software?

On your audit we look at the calendar and software you use and tell you plainly what connects and what doesn't.

Will my patients know they're talking to an AI?

Mia never pretends to be a person. If someone asks, she says she's your AI assistant. You decide whether she says so in her greeting, and whether she answers every call or only the ones your team misses.

If you run my ads, who owns the account?

You do. Your ads run in an account you own, and the ad spend goes from your card straight to the platform, never through us.

Apply for your free AI audit.

  • We break down your whole business
  • We find what's missing
  • We show you what we'd add

A 30-minute video call on Google Meet.

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