How Margin works for med spas.
For the enquiry that comes in late in the evening, when nobody is at the front desk to answer it.
Where consults slip away today.
- Someone asks about a treatment late in the evening. By the time the front desk replies, the moment has passed.
- The front desk is checking a client in while the phone rings behind them.
- A consult is booked for Thursday. Nobody reminds them, and the room sits empty.
What we set up for you.
Ads on Facebook and Instagram
Run for you, in an ad account you own, for the treatments you want.
Mia answers every call
Day, night and weekends. Or only the calls your front desk misses.
Missed calls texted back
A caller who hangs up gets a text from your spa, offering to help.
Booking onto your calendar
The consult goes on your calendar while they're on the line.
Reminders and rebooking
A reminder before the consult, and a new time if they miss it.
Follow-up until they book
Whoever asked and didn't book is followed up until they book or say no.
Review requests
After the visit, Mia asks your client for a review.
A win-back campaign
Clients who haven't been in for a while are invited back.
Your portal
Every call, text and booked consult in one place, open any time.
Monthly report and strategy call
What the ads brought in, what got booked, and what we change next.
This is where we'd start with most med spas. What you actually need is decided on your audit, and you only pay for the pieces you use.
Calls can go live within days of your kickoff call. Texting starts once the phone carriers approve your number, usually a few days to a couple of weeks. Ads go live within 30 days.
What you'd be able to see.
Every call, text and booking, in one place you can open any time. Yours would show:
- Consults booked this month, and how many showed
- What each booked consult cost in ads
- Every text conversation, from first enquiry to booked
- Reviews asked for, and reviews left
Rather hear it?
Mia is the AI who'd be answering your phone. Ask her anything about us.
Call Mia and ask how she'd answer the phone for a med spa.
Call Mia nowCall (689) 345-9108Questions med spas ask.
Can she answer price questions about our treatments?
What she says about your prices is gone through on your audit, before anything is built: what you want callers told, and what should wait for the consult. Anything she shouldn't answer goes to your team as a short list of people to call back, with the whole conversation attached.
Most of our enquiries are Instagram messages and texts, not calls. Does she handle those?
Calls and texts, yes: Mia works your phones and your texts in your spa's name. Messages on Instagram and Facebook are gone through on your audit, before anything is built. We look at where your enquiries come in and tell you plainly what she would cover and what would stay with your team.
Does it work with our booking software?
On your audit we look at the calendar and software you use and tell you plainly what connects and what doesn't.
Can she take a deposit for a consult?
Deposits are gone through on your audit, before anything is built, and you'll be told plainly what she can and can't do. What she does do is send a reminder before the consult and rebook the people who miss it.
We ran ads before and got people who never showed. What's different?
Every lead is called or texted within a minute and followed up until they book or say no. Mia sends a reminder before the consult and rebooks the people who miss it, and you can read every conversation in your portal.
Will my clients know they're talking to an AI?
Mia never pretends to be a person. If someone asks, she says she's your AI assistant. You decide whether she says so in her greeting, and whether she answers every call or only the ones your team misses.
Apply for your free AI audit.
- We break down your whole business
- We find what's missing
- We show you what we'd add